NEWS

76% of CIOs say it could become impossible to manage digital performance, as IT complexity soars

Growing adoption of cloud native architecture and multi-cloud services contributes to $2.5 million annual spend per organization on fixing digital performance problems.

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Keeping the lights on is preventing IT departments from focusing on the customer experience

Digital transformation trends mean that businesses are focusing more heavily on their customers and are using technology to improve their experience. However, IT departments remain bogged down in day-to-day activities and the need to keep the lights on, which is preventing teams focusing on how they can help drive improvements to the customer experience.

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NEWS

More than half of enterprise leaders believe their role has significantly changed due to digital transformation

Research from Ensono and the Cloud Industry Forum finds that digital transformation is not only changing organisations, it is changing roles, including that of the CIO. Individual skills need to be revisited in the digital era.

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Lidl UK launches AI wine chatbot to UK customers

Aspect Software has announced a partnership with the UK’s fastest growing retailer, Lidl UK, to deliver a fully automated, AI-powered, Facebook Messenger chatbot, which will help UK customers easily select the best wine for their meal or moment. Lidl’s new chatbot – named Margot – will become Lidl shoppers' virtual wine consultant at the tap of a screen.

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Trust more important than profits

Altify’s Business Performance Benchmark shows customer retention a strategic priority, external recommendations more valued than CEOs.

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Complexity causes digital doubts

Growing adoption of cloud native architecture and multi-cloud services contributes to $2.5 million annual spend per organization on fixing digital performance problems.

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T leaders share security concerns regarding tech innovation, but can they afford to let risk hold...
The latest edition of Kaspersky’s annual IT Security Economics report reveals the growing...
New findings from Freshworks’ AI Workplace report have revealed that over half (52%) of Gen Z...
New offerings help customers improve software quality, reduce risk, and increase resilience.
Latest research from the World Economic Forum forecasts that by 2025, machines will perform more...
The second annual Global Energy Talent Index (GETI), the world’s largest energy recruitment...
Latest Video

Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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