NEWS

Shoppers want online control

2Checkout software and SaaS buying survey reveals today's shopper purchasing preferences

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NEWS

Customer experience is now the top priority for quality assurance

Capgemini's World Quality Report 2018 shows that customer experience is the top priority for quality assurance activities for the very first time, with automation and AI set to accelerate in the coming years.

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Linaro launches Machine Intelligence Initiative

Linaro is rnlaunching its Machine Intelligence Initiative as a focal point for rncollaborative engineering in this space.

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What's the new language of business? Hint, it's no longer accounting....

Forrn years, accounting has been dubbed the language of business.  Where rnhumans communicate our feelings through language in written and verbal rnform, businesses express themselves through accounting statements.  But rnall that's changing.  And fast.  As companies turn their backs on legacyrn technology and evolve through digital transformation, there's a new rnbusiness language in town coding.

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New study spotlights divide between businesses and consumers over definition of "good" customer experience

LogMeIn's 2018 AI Customer Experience Study shows average time to resolution is nearly 3X higher than customers find acceptable.

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Death of the high street 50% of all retail could move online by 2044

Thern advent of technology has turned the UK retail sector on its head rnproviding greater value, greater convenience and greater variety, all rnfrom the comfort of our own homes. The downfall of this growing rnprominence of e-commerce in our shopping and spending habits is that we're seeing more and more big names disappear from the Great British high street.

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Results of recent survey show that cyber insurance is increasingly required by Boards. and...
Caring for mental health should always be a priority, but the stark reality of the continually...
Multi-year deal includes creation of co-innovation lab.
Connects site offices and enables home working.
Report exposes slow shift-left adoption, rampant identity management risk, and cautious AI rollout...
Skill Benchmark Assessments brings unique approach to measuring learners’ skill proficiency and...
Latest Video

Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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