AppDynamics extends channel partner programme

AppDynamics has introduced the newest tier of its channel partner network, Pioneers.

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BLOG

The customer service battle: digitalisation vs the human touch

There’s an ongoing battle between digitalisation and the drive to consistently achieve the all-important human touch in customer service. Chatbots, automation and artificial intelligence are solving the woes of customer service teams — and customers — worldwide. Or so it would seem.

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Digital distrust

Majority of UK businesses interviewed admit to selling customer data to other organisations/business partners. Less than half of UK consumers are willing to provide organisations with their personal data in exchange for free or less expensive services.

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Ubiquity Technology partners with UiPath

UiPath’s RPA solution to help Ubiquity Technology customers complete core operations more efficiently, accurately, securely and at scale.

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NEWS

Businesses must embrace the digital workplace or risk being left behind

Digital natives are driving organisational change for greater work/life balance.

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BLOG

Making Change Stick: Secrets for Managing Tech-driven Change

By Paul Whitelam, Senior Vice President, Global Marketing, ClickSoftware.

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The majority of technology executives surveyed acknowledge the growing importance of digital...
Vertiv, together with technology analyst firm 451 Research, has released the report on the state of...
Research highlights how changing online and in-store shopping habits will shape retail supply...
SR Technics, a global MRO-service provider in the civil aviation industry, to leverage HCLTech’s...
Smartsheet has revealed 71% of technology decision-makers are rethinking their longer-term...
Paperwork-heavy clinical trial management is set to be revolutionised by a unique collaboration...
Latest Video

Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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