Global study reveals rising customer expectations are outpacing adoption of AI tools that drive efficiency and customer experience.
Read MoreNew co-innovation space in Brussels to showcase cutting-edge technology and inspire innovative collaboration.
Read MoreRajat Mishra, Cisco SVP of Customer Experience, and Bill Padfield, Senior VP at NTT share some great insights on our complementary approach to CX Lifecycle.
Read MoreProcurement departments need to take centre stage in any digital transformation initiative, argues Peter Corning, Client Relationship Manager and Project Specialist, Expense Reduction Analysts. The real challenge here is not just about what procurement can do more efficiently, it’s what they are doing that they don’t need to – and what they should be doing that they’re not. Winning over internal stakeholders – not something procurement and supply chain leaders have traditionally...
Read MoreNTT Group, Japan’s largest provider of fixed and mobile telecommunications services, one of the world’s top five telecoms provider and one of Japan’s five largest companies by market value, has chosen BearingPoint//Beyond’s Infonova Digital Business Platform to modernize, simplify and unify its business support systems to better serve its customers, increase operational efficiency and grow new revenue.
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