NEWS

Telco providers are losing a fifth of customers due to chatbots

Consumer frustrations mount as shoppers struggle to get adequate product support online, whilst almost half of telcos admit their online support tools miss the mark.

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NEWS

SimpsonHaugh Architects embraces digital transformation with VDI and AI

New VDI environment avoids downtime worth £1.79 million, with staff costs totalling £35,000 saved using the ControlUp platform.

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NEWS

Company bosses suffer a ‘preparation gap’ which could damage businesses

Research indicates overconfident professional services CEOs could be sleepwalking into reputation and operational minefield.

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BLOG

Traditional In-person Support is Not Disappearing—It’s Changing

By Patrycja Sobera, SVP and GM, Digital Workplace Solutions and Vivek Swaminathan, Director of Products & Solutions, Unisys.

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VIDEO

e-waste revolution

Jeff Borrman, CEO, Bioscope Technologies, explains the Bioleaching and Bio-refining processes it is developing at industrial scale for the sustainable recovery of base and precious metals from printed circuit boards (PCBs). Bioscope technology will replace traditional treatments that use high-temperature and chemical recovery and is as close to zero-emission as possible, without offsetting. The company is making a multimillion-pound investment in plant and machinery across its four UK PCB...

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Lack of system integrations and actionable insights are stopping organisations from accurately...
The three Cs of COVID: culture, comms and churn are key issues as business leaders emerge from the...
F5’s 2024 Digital Enterprise Maturity Index finds that more than a quarter of organisations are...
Tata Consultancy Services has helped Versuni – formerly Philips Domestic Appliances – transform...
The majority of businesses acknowledge AI’s potential risks, yet only a small portion have...
Study finds by 2030 67% of customer engagement will be handled by smart machines. Do brands run the...
Latest Video

Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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