NEWS

Bank scales automation and improves CX

UiPath has played an integral role in empowering some of Poland’s leading lenders to run successful automation-driven strategies in response to the introduction of an 8-month national mortgage repayment deferral policy. The banks leveraged the robustness and ease of deployment of the UiPath Business Automation Platform to handle a huge spike in activity, overcome operational challenges, and help staff maintain excellence in customer support.

Read More

BLOG

National Customer Service Week: How technology can enable a great customer experience

Over the past few years, customer expectations have risen significantly as demands for a fast, reliable and personalised experience have increased. In fact, over 65% of people have higher expectations for customer service today than they did 3-5 years ago. With markets only growing more and more competitive each year, it's all too easy for customers to go elsewhere if they are not satisfied meaning prioritising customer service is mission-critical for today’s organisations.

Read More

NEWS

Channel leaders prioritising Customer Experience and Company Culture

Agilitas releases 2023 Channel Trends Report - Unlocking the Power of Total Experience.

Read More


BLOG

Ada Lovelace Day: Hear from six successful women in STEM on the need for better representation in the tech industry

Tuesday 10th October marks Ada Lovelace Day, an annual celebration of women’s achievements in science, technology, engineering and mathematics (STEM)

Read More

NEWS

Companies struggle with operational challenges in a hybrid world

Sporadic firmware updates, inadequate endpoint protection, and inaccurate asset databases harm enterprise security and efficiency.

Read More

Ducati Corse, the racing department of Ducati Motor Holding, a world leader in sports motorcycle...
Generic approach to digital solutions forfeits human interaction, meaning banks are failing...
HCL Technologies has signed a multi-year strategic partnership with Proximus Group, Belgium’s...
Truata’s Global Consumer State of Mind Report finds nearly two-thirds (61%) of consumers have...
Virtual Instruments has become Virtana, a company focused on providing customers with the...
NCR Corporation will integrate the Yoti digital identity platform with its NCR FastLane SelfServ™...
Latest Video

Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

Read more