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Digital Business

Digital transformation for engagement to insight

OpenText enhances EIM platform to include new discovery capabilities, next generation customer experience management and secures position as number one EIM cloud provider.

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NEWS

British businesses fear they will face digital disruption by 2018

Half of all UK business leaders (50%) fear that their industries face significant digital disruption within the next two years, according to new research published by Microsoft. The financial services sector, which employs 2.2 million people and contributes ?66bn in taxes to the UK economy, is demonstrating the highest level of anxiety, with two-thirds (65%) of respondents fearing the impact of disruption on their markets over the course of the next 24 months.

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NEWS

Centrica selects Cognizant

Cognizant has been selected by Centrica, an international energy and services company, as a strategic partner to deliver end-to-end digital assurance as-a-service across Centrica’s technology landscape and enhance the efficiency, reliability and user experience of Centrica’s web and digital applications and smart devices.

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NEWS

The human touch - still valued

Four out of five prefer that human customer service interactions remain a part of customer service.

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Public sector organisations miss the opportunity of cloud to support digital transformation

Research reveals majority of public sector executives see digital transformation as the biggest challenge of the coming year, but fail to prioritise cloud initiatives.

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NEWS

Critical IT events cost millions

Splunk has published the results of new research in a report titled “Masters of Machines III—Mitigating the Impact of Critical IT Events”, from analyst firm Quocirca. Findings show that the average European organisation loses millions of pounds/euros every year from an average of three critical IT events (CIE) per month (36 per year), with each CIE costing on average ˆ115,034/?88,488. A CIE occurs when a business application or infrastructure is down or has a malfunction....

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Boosting staff mobility

Desktop workstation lifespan extended by at least three years; work-life balance realised, with the...

Digital transformation hype is not reflected by reality

Major pan-European research project highlights the complexities faced by CIOs as they navigate the...

Pandemic speeds up digital transformation efforts by five years or more

Twilio has published the results of a global survey measuring the impact and outlook of the...

Colt research reveals optimism around tech investment

Security and AI remain the highest priorities for IT leaders in new study of 1,114 IT leaders...

Remote working is here to stay

A Gartner, Inc. survey on June 5 of 127 company leaders, representing HR, Legal and Compliance,...

Why digital projects fail

Woody Allen once famously quoted, “If you’re not failing every now and again, it’s a sign ...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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