Digitalisation World

Risk reporting to improve digital defence

Published in Datacentre + Network Security Digital Business

Leader in digital threat management expands Digital Footprint product to cover enterprise risk reporting and prioritise remediation of digital threat exposures outside the firewall.

NEWS

AI to end office politics

Published in Digital Business

The use of artificial intelligence (AI) could eliminate accusations of privilege and bias and foster a greater meritocracy in the workplace, according to a new global study released by Pegasystems Inc.

Published in Digital Business

Information technology (IT) industry executives in the United Kingdom see another year of challenges ahead on the hiring front, according to research from technology industry trade association CompTIA.

NEWS

Customer service - the future is virtual

Published in Digital Business

Twenty-five percent of customer service and support operations will integrate virtual customer assistant (VCA) or chatbot technology across engagement channels by 2020, up from less than two percent in 2017, according to Gartner, Inc.

Published in Digital Business

The race is on to become the dominant digital platform in the agriculture sector, harnessing technologies that boost agricultural productivity through data capture and integration, according to new research from PA Consulting Group.

NEWS