Businesses must prioritise fostering an inclusive company culture in order to improve the professional experiences of young tech workers from underrepresented groups, new research has found.
Read MoreBSH Home Appliances Group, the largest manufacturer of home appliances in Europe, will leverage Twilio Flex, a cloud-based contact centre, to revamp its entire digital infrastructure within their customer service organisation. Deloitte Consulting Spain is a consulting partner and advisor for this project to help roll out Twilio Flex in several regions, tightly integrating the cloud-based service solution within their customer care journey serving the needs of its customers worldwide.
Read More$11.8 billion tech services company named the official digital transformation partner of MetLife Stadium, Jets and Giants.
Read MoreNew report finds that AI-enabled chatbots are the least satisfying customer experience and most likely to cause annoyance.
Read MoreSustainability focused tech disruptor launches ‘as-a-service’ model to tackle e-waste crisis head on.
Read MoreManageEngine has published the findings of its latest research. It found that almost all organisations globally (94%) are on the path to decentralisation of IT. In stark contrast, however, almost a third (31%) of companies in the UK have no plans to decentralise IT.
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