Throughout the past year, the series of lockdowns and continued uncertainty have brought new focuses under the spotlight. Indeed, the pandemic has not only led to a preoccupation with public health, but has also dramatically altered the way people work, live and interact, with digital experiences brought to the fore front. Naturally, this has influenced customer behaviour. By Ash Finnegan, digital transformation officer, Conga.
Read MoreBy Kevin Schwarz, director, transformation strategy EMEA at Zscaler.
Read MoreBy Dan Davies, CTO at Maintel.
Read MoreIn the age of remote working, IT is now vital to ensure the success and running of organisations. Even with work almost entirely digital, there is still a considerable gap between the optimised and seamless services IT teams aim to deliver, and the actual quality of the digital experiences of employees. By Chris Terndrup, Business Transformation Architect, Nexthink
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