Tuesday, 30th November 2021
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Leading CX strategies with thoughtfulness

Customer service has quickly become a key differentiator as a result of changing consumer behaviours during the pandemic. Personalisation from brands is in the spotlight and many organisations are adopting personalised customer experience (CX) strategies in order to deliver relevant messages to audiences. By Brian Atkinson, GM & VP at Five9.

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The trend to co-managed IT service delivery

The Covid-19 pandemic has triggered a shift in how enterprises manage their IT. By Bob Petrocelli, CTO, Datto.

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Why Technology Archaeology is the key to successful Digital Transformation

By Oliver Cronk, Chief IT Architect for EMEA at Tanium.

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Reskilled Workers: How To Attract The Next Wave Of Tech Talent

By Neil Purcell, founder and CEO, Talent Works.

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End-user devices are no longer just an IT decision

By Nick Offin, Head of Sales, Marketing & Operations at Dynabook Northern Europe.

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Latest Video

Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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