IBM and Genesys have nnounced a partnership that will transform how organizations of all sizes differentiate their customer experience by tapping the power of IBM Watson to transform the way brands engage clients across customer service, marketing and sales through data-driven insights and automated actions.
Read MoreIn an age where businesses need to be more productive with smaller budgets it seems that across the country they’ve started to recognise that cloud solutions can enable them to do exactly this. In fact analysts IDC predict that demand for cloud services will grow by 25% worldwide in 2014 and over $100 billion will be spent before year end.
Read MoreFirst engagement features accelerated delivery of IT transformation project to 40 international sites in six weeks for Campofrio Food Group.
Read MorePeer 1 Hosting has announced the appointment of Kevin Paolino as senior vice president of sales. In this role, Paolino will lead a sales force of nearly 100 people and is responsible for growing the sales organization and implementing strategies to further Peer 1’s topline revenue.
Read MoreSolina improves ICT performance and efficiency as it consolidates from two national network providers to one international provider, Interoute.
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