Tickets.com transforms IT service delivery

Tickets.com is successfully using ServiceNow software-as-a-service as a global, automated platform that supports rapid business growth and helps ensure quality and customer satisfaction. While Tickets.com utilises the “out-of-box” ServiceNow application framework to support IT functions, the company also develops custom applications on the ServiceNow platform to meet business needs and opportunities beyond IT, especially to quickly and reliably prepare for events.

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Atkins expands cloud services on UK Government G-Cloud

Atkins, the UK’s largest engineering consultancy, is making it easier for public sector clients to procure its leading ICT solutions by adding three new cloud based services on G-Cloud, an online catalogue of information and communications services for the UK public sector.

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Measurement and analysis are key

Continuity Software has announced the results of the Continuity Software IT Operations Analytics Benchmark. Based on results collected across a variety of industry verticals - including financial services, healthcare, manufacturing, and retail - the benchmark underscores the importance of operational analytics in meeting IT performance goals.

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IBM to acquire Aspera

IBM has announced a definitive agreement to acquire Emeryville, CA-based Aspera, Inc. Aspera’s technology helps companies securely speed the movement of massive data files around the world. Financial terms of the deal were not disclosed.

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Redis to collaborate with AWS on go-to-market activities for Redis Enterprise Cloud on AWS, which...
Analytics leader SAS has announced the opening of further SAS Datacenters in the UK and Germany...
Snowflake’s cloud-built data warehouse gives the independent creator, publisher and distributor...
Seagate® Technology Holdings has launched Lyve™ Cloud Analytics platform, a complete cloud-based...
ExtraHop has introduced a new healthcare analytics bundle purpose-built to transform IT from a...
Advanced analytics supports seamless delivery of over 1 billion searches and tens of thousands of...
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How to Turn Data into Business Value

Marc Chemin, Global Insights & Data Consulting Leader, shares his view on how our clients can exploit big data and analytics to enhance organizational revenues, customer satisfaction and business processes.

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