Cloudy outlook is clearing for customer service

Customer expectations driving contact centres to the cloud, but protection of customer data is still a universal concern, finds new research.

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Software vendors & intelligent device manufacturers gearing up for the "Appification" of the enterprise

Enterprise application producers starting to offer task-centric, user-friendly licensing models catering to "consumerized" employees according to New Flexera Software/IDC Report.

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A global leader in seamless payments deploys MapR to provide a single unified data platform...
Cloudera Connect empowers partners around the world to unlock the potential of the industry’s...
VAST Data has unveiled the full vision for the company by introducing a transformative data...
Iconic footwear brand builds application network to optimise supply chain operations.
Over 60% of product professionals building products and applications with embedded analytics have...
Data shows businesses are losing as much as $6.5B each week in productivity due to insufficient...
Latest Video

How to Turn Data into Business Value

Marc Chemin, Global Insights & Data Consulting Leader, shares his view on how our clients can exploit big data and analytics to enhance organizational revenues, customer satisfaction and business processes.

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