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Customer expectations driving contact centres to the cloud, but protection of customer data is still a universal concern, finds new research.
Read MoreGives SMEs access to a market-leading cloud infrastructure and global network.
Read More43% of European service providers seeing strongest demand for IaaS, up from 36% last year.
Read MoreEnterprise application producers starting to offer task-centric, user-friendly licensing models catering to "consumerized" employees according to New Flexera Software/IDC Report.
Read MoreAcquia, Emdeon, IMS Health, Informatica, Pegasystems, and Splunk among top enterprise ISVs powered by the AWS Cloud.
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Marc Chemin, Global Insights & Data Consulting Leader, shares his view on how our clients can exploit big data and analytics to enhance organizational revenues, customer satisfaction and business processes.
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