Monetisation, or spam?

Directly.me’s new search engine is either a genuinely new way for businesses and individuals to monetise their knowledge and contacts, as well as generate new business

Read More

Blur Group gets recommending

No, not that Blur: but this one is aiming to build the tools, such as this new recommendation engine, that will help grow the new sector of social-commerce

Read More

Searching for the integration solution

Ontology’s semantic search tools could short circuit the need for many integration projects, and putting appropriate data together is the ultimate goal

Read More

FitFlop selects Sunrise Software to step up social media communication and enhance customer service

Sunrise Software says that FitFlop, creators of biomechanically engineered footwear, has selected its flagship product, Sostenuto, to create a new streamlined Customer Service Desk facility. Scheduled to go live in April 2013, the Sostenuto platform will give FitFlop a future-proof system that will support the company’s ambitious plans to increase customer interaction through social media networking sites. Sostenuto will provide a streamlined Service Desk for both external customers and...

Read More

Tibco tools up for CEM

Customer Experience Management is one of the ultimate services IT can deliver to any business, as it covers all aspects of the relationship: good, bad or indifferent, between a business and its customers, and Tibco is closer than most to delivering it should it choose to acknowledge the fact

Read More


Cloud migration remains a ‘critical’ or ‘high priority’ business initiative for most...
Colocation provider Element Critical is proud to announce that Megaport’s industry-leading...
Major investment in 100MW data centre will deliver hyper-scale and cloud computing data centre in...
SAP has introduced a comprehensive set of resources, services, and financial incentives to help...
maincubes has commissioned two large ‘wholesale’ suites at its recently opened data center in...
Leading European designer and manufacturer of specialized semiconductors will use AWS’s proven...
Latest Video

Solve 2015: London - Andy Williams, Rackspace

Solve London - How Great Support Matters in a SaaS World.

Read more