ManageEngine has announced the general availability of change workflows for its flagship ITIL-ready help desk software,ServiceDesk Plus. The move lets IT teams define a systematic way of initiating and implementing a change and automate the entire process. An online demo of the ServiceDesk Plus change workflows is available athttp://demo.servicedeskplus.com/.
Read MoreEnhances capacity planning and Ethernet services visualization.
Read MoreBridgeSTOR, LLC has announced the latest member of its Coronado family of Cloud Storage and Gateway products. BridgeSTOR’s Coronado Synchronization Server enables business enterprises, government entities and other users of Amazon Simple Storage Service (S3®), public object storage and private cloud storage to easily and securely access cloud-resident data from multiple locations world-wide without regard to the data’s physical location.
Read MoreFoehn’s new Rekord application makes Zendesk support ticketing a great deal richer as an information source, by linking in customer-delivered information from emails, websites, phone calls, and social media sources such as Twitter and Facebook
Read MoreResearch just released by GVA Connect, the data centre specialist division of property agents GVA, showed UK take-up of data centre space amounted to 830,000 square feet (gross retail area) in calendar year 2013.
Read More54 % der CIOs sind der Meinung, dass das Arbeiten mit Green-Screen-Applikationen die Mitarbeiterbindung und das Recruiting erschwert
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