Cloudy outlook is clearing for customer service

Customer expectations driving contact centres to the cloud, but protection of customer data is still a universal concern, finds new research.

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“Cloud-in-a-Rack” leverages the Pluribus Freedom server-switch and the Red Hat...
CloudBees’ Jenkins-based Platform as a Service accelerates application development and...
Good service cannot be reduced to 99.99% availability, says Claranet.
Industry leading provider of cloud business management software becomes the latest CSP to join the...
Survey commissioned by Snow Software finds UK IT leaders are being held responsible for technology...
Calligo has announced a partnership with QuoVadis Services, to provide innovative cloud-based...
Latest Video

Security considerations for private Cloud

Cybersecurity today can feel complex, especially if you are moving to or managing cloud security. But it doesn’t have to be. Hear from Rackspace Principal Architect, Luke Huckaba, as he explains some of the major concerns around Private Cloud and Security, and how Rackspace is helping to solve these issues both internally and for customers.

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