Cloudy outlook is clearing for customer service

Customer expectations driving contact centres to the cloud, but protection of customer data is still a universal concern, finds new research.

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96 per cent say mobile working benefits their organisation, but three quarters think BYOD increases...
Veritas Technologies has published the findings of new research highlighting the damage that...
Communication, awareness and flexibility key to reducing Shadow IT risk.
Latest addition to storage portfolio caters for criticial workloads that demand...
93% of cloud enterprise professionals are drawn to the “big three” hyperscale clouds due to the...
Latest Video

Security considerations for private Cloud

Cybersecurity today can feel complex, especially if you are moving to or managing cloud security. But it doesn’t have to be. Hear from Rackspace Principal Architect, Luke Huckaba, as he explains some of the major concerns around Private Cloud and Security, and how Rackspace is helping to solve these issues both internally and for customers.

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