ManageEngine has announced the general availability of change workflows for its flagship ITIL-ready help desk software,ServiceDesk Plus. The move lets IT teams define a systematic way of initiating and implementing a change and automate the entire process. An online demo of the ServiceDesk Plus change workflows is available athttp://demo.servicedeskplus.com/.
Read MoreAMS-IX New York qualifies as one of the first neutral and distributed Internet exchanges in North America.
Read MoreZadara™ Storage, Inc. has announced that SerenitaaS (sister company to Stratus Technology), a Markham, Ontario-based provider of advanced data storage solutions, now offers Zadara’s Virtual Private Storage Array (VPSA™) solution for block and file Storage Area Network (SAN) and Network Attached Storage (NAS) services to its customers.
Read MoreThe two have come together to add Business Interruption Protection services to an existing business continuity platform.
Read MoreResearch just released by GVA Connect, the data centre specialist division of property agents GVA, showed UK take-up of data centre space amounted to 830,000 square feet (gross retail area) in calendar year 2013.
Read MoreOutsourcing-Projekte, die scheitern oder die Erwartungen nicht erfüllen, sind keine Ausnahme, aber auch vermeidbar, meint Managed-Services-Anbieter IPsoft. Ein oft unterschätzter Erfolgsfaktor ist dabei schon die Vertragsgestaltung. Bei mangelnder Transparenz und unklaren Regelungen sind die Probleme quasi vorprogrammiert
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