Cloudy outlook is clearing for customer service

Customer expectations driving contact centres to the cloud, but protection of customer data is still a universal concern, finds new research.

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CA Technologies introduces the Management Cloud

CA Technologies has introduced the Management Cloud – a broad portfolio of easy-to-use CA applications, delivered from the cloud, that enable customers to make the right portfolio decisions, deliver exceptional service experience and empower the modern, mobile workforce.

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EvoSwitch plans to build a new highly energy-efficient data center in Amsterdam. The new...
CyrusOne Inc. plans to develop a state-of-the-art data centre delivering 17 megawatts of power...
Report underlines how cloud’s potential is being recognised, but adoption levels still leave a...
Coreix has become the latest managed hosting provider to sign up to the EU Code of Conduct for...
EMEA markets show little to no growth after experiencing rapid development for several quarters.
Knight Frank, the global property adviser, has released key findings from its Data Centre Report...
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The most secure data centre in Scandinavia?

Hidden deep in a mountain, Green Mountain’s data centre is cooled by the cold waters of a Norwegian fjord. Working with nature, Green Mountain is saving energy and protecting the environment — leading the way to cutting data centre energy use by a third.

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