Hosting providers falling short on customer service, with ‘bad experiences’ commonplace

Poor customer experience is commonplace within the web hosting industry, according to research published today by managed cloud hosting company, Hyve.  Despite over 90% of survey respondents saying that customer service is ‘important’ or ‘very important’, 38% report they have been on the receiving end of a ‘bad experience’ with their provider in the last 12 months.

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BlueJeans partners with Equinix

Equinix helps BlueJeans deliver more than one billion video meeting minutes per-year.

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IT complexity an obstacle for IT professionals

Ipswitch has published the findings of recently completed research into how IT teams are managing the increasing complexity of their applications and infrastructure. Respondents overwhelmingly feel that today’s IT environments are very complex – and that growing complexity is making it more difficult for them to do their jobs successfully.

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TEXA’s connected car technology races ahead with Interoute

Leading automotive diagnostics company fuels international business growth with network and cloud services from Interoute.

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Microsoft Azure ExpressRoute available at Interxion's London campus

INTERXION HOLDING NV says that customers can now access Microsoft Azure and Office 365 via ExpressRoute from its London campus. Interxion’s customers in London can now benefit from improved security, reliability, throughput and performance when accessing Microsoft Azure and Office 365.

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UK drops two places in global ranking of Cloud Computing policies

Study ranks countries’ cloud policies; Japan takes the top spot, UK places 9th behind United States, Germany and France.

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96 per cent say mobile working benefits their organisation, but three quarters think BYOD increases...
VIRTUS Data Centres has provided details of the latest members to have joined the first national...
Claranet acquires Aspaway, Runiso and Morea to strengthen application management capabilities.
Comtec has announced the opening of its new Manchester office as part of continued business growth....
INTERXION HOLDING NV has successfully transitioned from BS 25999 to ISO 22301 Business Continuity...
By Annette Murphy, Business Development Director, Geo Networks and Adam Smith, Managing Director,...
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The most secure data centre in Scandinavia?

Hidden deep in a mountain, Green Mountain’s data centre is cooled by the cold waters of a Norwegian fjord. Working with nature, Green Mountain is saving energy and protecting the environment — leading the way to cutting data centre energy use by a third.

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