With voice technology becoming more and more mainstream, an increasing number of businesses are turning to chatbots to streamline their customer services and decrease costs. While chatbots as customer service agents are gaining ground, businesses still need to overcome a series of challenges when deploying this technology, mainly due to the way that chatbots have been designed to operate up to now. By Progress.
Read MoreThe third annual HUAWEI CONNECT, a global event for the ICT industry, opened yeasterday at the Shanghai World Expo Exhibition and Convention Center. Themed “Activate Intelligence”, this year's event focuses on AI: its challenges, opportunities, innovations, and practices.
Read MoreUse of artificial intelligence (AI) in digital commerce is generally considered a success, according to a survey by Gartner, Inc. About 70 per cent of digital commerce organisations surveyed report that their AI projects are very or extremely successful.
Read MoreSoftware AG has extended its partnership with Dell Technologies in which the company will bundle Software AG’s Cumulocity IoT Edge with a selection of Dell’s servers.
Read MoreNew report suggests organizations are missing a huge opportunity in automation by focusing on operational benefits over top-line growth.
Read MoreArrow Electronics has entered into a strategic distribution agreement with NVIDIA. Under the terms of the agreement, Arrow will distribute data centre platforms such as NVIDIA® DGX™, NVIDIA virtual GPU (vGPU), and NVIDIA® Tesla® in the EMEA region.
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