If you prefer not to deal with people when shopping, you’re not alone. Mitel’s recent study of 5,000 consumers around the world uncovered that on average a quarter of consumers never want to deal with a human when shopping online. By Shameem Smillie, Contact Centre Sales Manager UKISA.
Read MoreTata Consultancy Services has formed a global partnership with JDA Software, the leading provider of end-to-end supply chain and retail solutions, to build next-generation cognitive solutions, and offer consulting and system integration services around digital technologies, to optimize supply chains for customers worldwide.
Read MoreCisco has formed a partnership with the University of Edinburgh to collaborate on opportunities in AI and data-driven innovation, a key pillar of the recently announced Edinburgh and South East Scotland City Region Deal.
Read More60% of financial services businesses bank on the benefits of multi-cloud to support emerging technologies, but a significant skills gap still exists
Read More40% of architects and designers say technology will have biggest impact on industry in next 18 months.
Read MoreIndustry workshop will unlock blockchain’s potential in data identity, data integrity and data sharing.
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