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New research reveals 75 percent of customers still favour live agent support for customer service vs 25 percent self-service and chatbots.
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s.Oliver is using Nexthink alongside ZIS Leutek to aid IT support, enhance employee and customer satisfaction – and prepare for upcoming virtual reality projects.
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Software AG's Cumulocity IoT has been selected by The Nordex Group, a global manufacturer of innovative onshore wind turbines. The Nordex Group manages clean-energy wind farms based on sensor data. Headquartered in Hamburg, Germany, the company plans to connect and monitor its 6,800 existing wind turbines, using Cumulocity IoT as a platform for digitising their wind farms.
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HUAWEI CLOUD officially launched its Blockchain Service (BCS) for global use on November 15, 2018, after launching it for commercial use in China on October 10th this year.
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Two thirds of financial services executives say disruptive technologies will have a positive impact on their business .
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Intel and Montefiore Health Systems are using #IntelAI and predictive analytics to harness huge amounts of medical data to predict and prevent chronic health issues in patients, saving time and saving lives.
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Docker is an open platform for developers and system administrators to build, ship and run distributed applications. With Docker, IT organizations shrink application delivery from months to minutes, frictionlessly move workloads between data centers and the cloud and can achieve up to 20X greater efficiency in their use of computing resources. Inspired by an active community and by transparent, open source innovation, Docker containers have been downloaded more than 700 million times and Docker is used by millions of developers across thousands of the world?s most innovative organizations, including eBay, Baidu, the BBC, Goldman Sachs, Groupon, ING, Yelp, and Spotify. Docker?s rapid adoption has catalyzed an active ecosystem, resulting in more than 180,000 ?Dockerized? applications, over 40 Docker-related startups and integration partnerships with AWS, Cloud Foundry, Google, IBM, Microsoft, OpenStack, Rackspace, Red Hat and VMware.
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