Showcases observability portfolio to unify metrics, traces and logs for cloud-native infrastructure and applications.
Read MoreStudy reveals that the majority of contact centres plan for AI to augment agents.
Read MoreVirtual Instruments has become Virtana, a company focused on providing customers with the industry’s most robust AI-powered hybrid IT infrastructure management platforms for mission-critical workloads. Underscoring this commitment to helping enterprises manage their complex multi-cloud environments, Virtana has introduced CloudWisdom, a SaaS-based cloud cost optimisation and monitoring platform. CloudWisdom helps customers plan, analyse and optimise their cloud workloads, services and...
Read MoreIn this article, Steve Smith, VP, Strategic Industries at ClickSoftware explains how IoT and predictive maintenance can help you increase field service efficiency and productivity, decrease tech travel time and reduce charges incurred from missed SLAs, while giving your customers the service they expect.
Read MoreOutdoor surveillance cameras will be the largest market for 5G Internet of Things (IoT) solutions worldwide over the next three years, according to Gartner, Inc. These cameras will represent 70% of the 5G IoT endpoint installed base in 2020, before contracting to 32% by the end of 2023.
Read MoreHowever, fewer than one in five businesses are investing in emotional intelligence training for non-supervisory employees.
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