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Survey reveals industry’s most important digital trends

In a new survey, Chatbots are still at the top spot as the digital trend considered most important for organisations to embrace in the coming months.

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NEWS

Customer experience is now the top priority for quality assurance

Capgemini's World Quality Report 2018 shows that customer experience is the top priority for quality assurance activities for the very first time, with automation and AI set to accelerate in the coming years.

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NEWS

AI and related technologies could create around 90 million more jobs in China

Around 26% of existing jobs in China could be automated over the next 20 years, but this is projected to be more than offset by job creation of 38%, giving an estimated net gain of 12%.

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NEWS

Robot revolution promises 58 million extra jobs in next five years

Latest research from the World Economic Forum forecasts that by 2025, machines will perform more current work tasks than humans, compared to 71% being performed by humans today.

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Robotics industry helps cope with COVID-19

Robotics, assembly and manufacturing experts are currently converting industrial production lines...

Automation Anywhere introduces the Digital Worker

Redefining the workforce for the age of AI, robotics and automation.

The robotics industry will pass the $500bn mark in 2030

Robots have not taken over the world yet, but there will definitely be a lot more of them by the...

Monmouthshire Building Society uses Blue Prism's AI Digital Robots

Additional digital workers enable 24x7 business operations, improve accuracy and reduce risk.

Nine in 10 companies see ‘Self-Service’ as the future for customers

A new survey has shown that 88% of companies believe ‘self-service’ will be the fastest growing...

Chatbots need to raise their game?

CM.com, a global Conversational Commerce platform, has released the details of new industry...
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A Global Conversation on Artificial Intelligence

Ethics and AI: can we have both?

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