NEWS

Automation is making work 'more human', research reveals

Academic research shows that organisations augmented by automation technologies are 33% more likely to be 'human friendly' workplaces, in which employees are 31% more productive.

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NEWS

Consumers confused by mobility jargon

Avis Budget Group has revealed new independent research surveying 14,000 people in 14 countries across Europe highlighting a significant knowledge gap in consumer understanding around the future of mobility, with marked differences in awareness and understanding between countries and age groups.

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NEWS

Customer experience is now the top priority for quality assurance

Capgemini's World Quality Report 2018 shows that customer experience is the top priority for quality assurance activities for the very first time, with automation and AI set to accelerate in the coming years.

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Fujitsu Laboratories Ltd. is developing "Wide Learning," a machine learning technology capable of...
Gartner has highlighted the top strategic Internet of Things (IoT) technology trends that will...
Nokia is expanding its partner ecosystem to cut through IoT complexity and advance the digital...
“Self-service” analytics that can monitor and respond to IoT data in real-time now available to...
oneM2M has released its first whitepaper on IoT sustainability. Co-written by diverse industrial...
The addition of Io-Tahoe’s Data Automation capabilities will extend governance and data quality...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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