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Consumers confused by mobility jargon

Avis Budget Group has revealed new independent research surveying 14,000 people in 14 countries across Europe highlighting a significant knowledge gap in consumer understanding around the future of mobility, with marked differences in awareness and understanding between countries and age groups.

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NEWS

Customer experience is now the top priority for quality assurance

Capgemini's World Quality Report 2018 shows that customer experience is the top priority for quality assurance activities for the very first time, with automation and AI set to accelerate in the coming years.

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LoRaWAN smart device networks susceptible to hacking

Millions of connected devices used in smart cities, industrial IoT and smart homes could be...

Connected devices increase enterprise risk

IoT survey from Palo Alto Networks highlights post-pandemic IoT security issues, as 68% cite...

Increase in endpoint and IoT security incidents

Malware, insecure networks, and remote access top list of concerns as organisations embracing home...

Monitoring Mount Etna

In a novel example of the broad applications of LoRaWAN® Internet of Things (IoT) connectivity,...

Hitachi Vantara enhances Lumada

The addition of Io-Tahoe’s Data Automation capabilities will extend governance and data quality...

Traxens successfully deploys connected freight wagons in collaboration with CFL multimodal

Traxens’ IoT solution will be used to track smart wagons delivering cargo in Europe and China.
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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