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Why big data and AI are a match made in heaven

By Emilio Valdes, SVP EMEA & LATAM, Informatica,

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Five Practical Ways Contact Centres Can Use AI to Create Value in 2021

By Martin Taylor, Co-Founder and Deputy CEO at Content Guru.

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Delivering intelligent automation to retail

There’s no doubt that every industry sector is under tremendous pressure to improve processes, speed to market and productivity and this is especially the case the in the retail sector. By Andrew Pellegrino, Director of Intelligent Automation at DataRobot.

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Role of conversation intelligence for brands post COVID-19

Thought Leadership Article by Talkwalker CEO, Robert Glaesener.

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Best practices for building an AI serving engine

One of the most critical steps in any operational machine learning (ML) pipeline is artificial intelligence (AI) serving, a task usually performed by an AI serving engine. By Yiftach Schoolman, Redis Labs Co-founder and CTO.

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Overcoming AI challenges in 2021

Gurpreet Purewal, Associate Vice President, Business Development, iResearch Services, explores how organisations can overcome the challenges presented by AI in 2021.

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A Global Conversation on Artificial Intelligence

Ethics and AI: can we have both?

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