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Hyper everything: how tech integration is changing customer communication

A raft of new technologies, many of which are easily integrated into existing channels, are changing the way organisations communicate with their customers. By Michael Wright, CEO, Striata

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Three Ways to Improve the Feedback Loop and Drive IT Success

IT departments need to keep their employees’ digital experience high, however gaining useful feedback about digital tools remains a big challenge. By Gavrilo Bozovic, Product Manager, Nexthink.

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The Ethics of Synthetic Voice

Fishy Beginnings and Barber’s Appointments By Matthew Aylett, Chief Scientific Officer at Cereproc.

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Systemic bias is not just a problem for future AI

Artificial intelligence, like any futuristic technology that’s passing from science fiction into the real world, is viewed with a mix of awe and hostility. There are those who see AI in near-messianic terms, that it will be used to tackle problems in medicine, agriculture and education and create a fairer world. But there are also those who point to its use to create misleading “deepfakes”, perform aggressively personalised marketing, or unfairly profile potential criminals. By Colin...

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Mastering the misconceptions of AI

This article will outline how to master the most common misconceptions surrounding AI and automation so your business can start reaping the many benefits of Robotic Process Automation (RPA). By Alice Henebury, Head of Marketing, Engage Hub.

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The Future of Factories Part One—The Intelligence Within

As a society we now expect products to be intelligent and conform to the norms that are being established. This has huge implications for all sectors of our economy, but if you are a manufacturer this expectation is amplified on several fronts. Consumers now expect an element of intelligence in the products you make, from fridges and lawn mowers, to door bells, trainers and even socks. By Andy Coussins, senior vice president and head of sales, international, Epicor Software.

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Docker on IoT devices

Docker is an open platform for developers and system administrators to build, ship and run distributed applications. With Docker, IT organizations shrink application delivery from months to minutes, frictionlessly move workloads between data centers and the cloud and can achieve up to 20X greater efficiency in their use of computing resources. Inspired by an active community and by transparent, open source innovation, Docker containers have been downloaded more than 700 million times and Docker is used by millions of developers across thousands of the world?s most innovative organizations, including eBay, Baidu, the BBC, Goldman Sachs, Groupon, ING, Yelp, and Spotify. Docker?s rapid adoption has catalyzed an active ecosystem, resulting in more than 180,000 ?Dockerized? applications, over 40 Docker-related startups and integration partnerships with AWS, Cloud Foundry, Google, IBM, Microsoft, OpenStack, Rackspace, Red Hat and VMware.

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