Digitalisation World

Pega study reveals poor service can bring customers to the brink of tears

Published in AIOps Digital Business

Businesses risk losing customers due to inconsistencies in the efficiency and quality of service across channels, according to new research by Pegasystems.

NEWS

Gigamon partners with New Relic

Published in AI AIOps Everything AI

Partnership enables customers to monitor cloud environments, understand traffic flow and combat security threats in real-time.

NEWS

IBM introduces ‘breakthrough’ Hybrid Cloud and AI capabilities

Published in AIOps Digital Business Everything AI

IBM announces advances in artificial intelligence (AI), hybrid cloud, and quantum computing at the company's Think conference. The innovations highlight IBM's role in helping its clients and partners accelerate their digital transformations, return to work smarter, and build strategic ecosystems that can drive better business outcomes.

NEWS

ServiceNow to acquire Lightstep

Published in AIOps IT Management + Service

Acquisition will help ServiceNow customers accelerate digital transformation with insight‑driven, action‑oriented workflows.

NEWS

Splunk launches Observability Cloud

Published in AI AIOps

Splunk has introduced the new Splunk® Observability Cloud, the only full-stack, analytics-powered and enterprise-grade Observability solution available.

NEWS

MandM Direct manages models at scale

Published in AI AIOps Data Analytics Everything AI Software

Leading European retailer uses Dataiku to accelerate its data science practice to operationalise 10x more models versus a code-only approach.

LogicMonitor expands global reach

Cloud-based software provider adds seven organisations to its strategic partner network.

Dynatrace introduces Session Replay for native-mobile applications

New Session Replay offers GDPR compliance mode so more teams can leverage insights from customer...

Riverbed launches New Open-Forum Community to serve NetOps, SecOps and IT practitioners

Riverbed Community is a new forum to discuss hot IT issues such as visibility, cybersecurity,...

Early warning systems enhancements

New rate of change algorithms and seasonality support join existing anomaly detection, forecasting...

LogicMonitor acquires Airbrake

Cloud-based product suite automates visibility into application errors and performance.

Netscout engages with NTT

Initiative designed to detect and mitigate cyberattacks to prevent potential disruptions in Japan's...

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How to Adopt an AIOps Strategy: CA Interview with Chris Kline

CA Technologies’ Chris Kline shares how to adopt an AIOps strategy in a DevOps world. Chris shares how AIOps enables a move away from siloed operations management and provides intelligent insights that drives automation and collaboration for continuous improvement. Since AIOps leverages big data, data analytics and machine learning to provide insight and enable a higher level of automation, no longer does IT Ops need to depend extensively on human operators for the management tasks that modern infrastructure and software require.

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