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The revolution in IT service management is a big bonus for boardrooms

Powerful new allies have emerged for boardrooms looking to streamline IT service management and reduce costs. By Mark Twomey, CEO, Xcession.

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Lessons from the kitchen: An introduction to Value Stream Management

The need for value stream visibility is not a nice-to-have, it is a business necessity whether you are running a kitchen or leading a digital transformation. By Andrew Davis, Copado.

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The new era of digital experience management

Throughout the past year, the series of lockdowns and continued uncertainty have brought new focuses under the spotlight. Indeed, the pandemic has not only led to a preoccupation with public health, but has also dramatically altered the way people work, live and interact, with digital experiences brought to the fore front. Naturally, this has influenced customer behaviour. By Ash Finnegan, digital transformation officer, Conga.

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Transforming enterprise system moinitoring

Adding new monitored elements is a long and complicated process. Even the most highly trained and experienced teams find it difficult to sustain consistent observation and service levels across the SAP installation with its accompanying dissimilar system elements. By Heiko Mannherz, Chief Innovation Officer, Avantra.

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Tackling cloud complexity with the right tools

Securing the right observability tools will help enterprises get control over their software and spot problems before they become a more widespread issue. By Stela Udovivic, Director of Product Marketing, VMware Tanzu

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Lift-and-Shift Cloud Migrations

The good, the bad, and how to avoid the ugly By Ricardo Negrete, Sr. Director Services and Technology, Virtana.

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Latest Video

How to Adopt an AIOps Strategy: CA Interview with Chris Kline

CA Technologies’ Chris Kline shares how to adopt an AIOps strategy in a DevOps world. Chris shares how AIOps enables a move away from siloed operations management and provides intelligent insights that drives automation and collaboration for continuous improvement. Since AIOps leverages big data, data analytics and machine learning to provide insight and enable a higher level of automation, no longer does IT Ops need to depend extensively on human operators for the management tasks that modern infrastructure and software require.

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