NEWS
AI-powered voice analytics are now ready to power the digital-first contact centre in 2021

AI has been identified by Deloitte analysts as the technology that is critical to ‘elevate the human experience’ and power successful next-generation customer service. Gerry de Graaf, Managing Director of award-winning AI voice analytics provider Xdroid, discusses how this advanced tech can...

Read More
NEWS
Graph Data Science: Machine Learning’s Secret Sauce?

Neo4j’s Alicia Frame says graph technology’s ability to learn rapidly will take enterprise applicable machine learning to new heights.

Read More
NEWS
Overcoming six AI challenges in 2021

Gurpreet Purewal, Associate Vice President, Business Development, iResearch Services, explores how organisations can overcome the challenges presented by AI in 2021.

Read More
NEWS
How to thrive in the enterprise AI era

Enterprise AI is the ability to embed AI methodology — which combines the human capacities for...

Read More
NEWS
How and when to adopt AI – Conga’s digital maturity model

By Ash Finnegan, digital transformation officer, Conga.

Read More
NEWS
How a hybrid approach is the best way forward

By Aaron Foster, Technical Director, TelcoSwitch.

Read More
NEWS
Out with the old, in with the MACH

A new approach to IT architecture is needed to drive enterprises into the future By Kelly...

Read More
NEWS
How Innovation Extracts Value from Invention

By Dr. Colin Parris, Senior Vice President and Chief Technical Officer, GE Digital.

Read More
NEWS
The Competitive Advantage of Engaged and Connected Employees

By Tor Stenbakken, Director of Learning and Organizational Development, Four Winds Interactive.

Read More

Videos

News and views from the recent DCA-organised Data Centre Transformation 2024 event.
Alex Sharp, Chief Projects Officer, Data Centres at Nscale, outlines the scale of the AI data centre challenge – with average rack consuming 130 kilowatts of power, and as chips become more sophisticated, so...
Ciarán Forde, VP, Strategic Accounts & Alliances, Electrical Sector Sales - EMEA, Eaton, discusses the collaboration between Eaton and data centre design and build company CTS Nordics, which has recently seen...
News and views from the recent DCA-organised Data Centre Transformation (DCT) 24 event.

News

Channel partners can now use customised AI assistants, powered by ArrowSphere AI, to reinvent the way they manage business operations and engage with their customers.
Cybersecurity expert recognised for its continued innovation and dedication to application security management with double award win.
IT teams urged to resolve ‘data delays’ as UK executives struggle to access and use relevant business data.
The Seeq platform will be leveraged to maximize production and increase energy efficiency across the largest biorefinery in Europe.