NEWS
Human-robot teamwork makes the dream work

By Karen Inbar – Director of Marketing, NICE Advanced Process Automation Solutions at NICE.

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NEWS
Could voice technology be the next secret weapon in driving retail growth?

According to a report from analysts at Canalys, the worldwide smart speaker market grew by 187 per cent in the second quarter of 2018. Collectively, Apple, Google, Xiaomi, Amazon, and others shipped 16.8 million units, up from nine million in the first quarter. According to Canalys, there will be...

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NEWS
The Ethics of Synthetic Voice

Fishy Beginnings and Barber’s Appointments By Matthew Aylett, Chief Scientific Officer at...

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NEWS
Chatbots Lend a Helping Hand

Needless to say, the opportunities the Internet has created have been transformational for...

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NEWS
How virtual assistants will alter the way we work

The tech we use at home is slowly meeting with our workplace environments. The virtual assistant...

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NEWS
Is voice search the future of financial commerce?

By Joey Moore, Head of Evangelism, EMEA & APAC, Episerver.

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NEWS
Mastering the misconceptions of AI and automation

This article will outline how to master the most common misconceptions surrounding AI and...

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NEWS
AI, RPA and ML – the three most powerful acronyms changing the face of financial services

Thanks to their intricate IT architectures and the sheer amount of highly sensitive data involved,...

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NEWS
Chatbots Lend a Helping Hand: 3 Ways Conversational Interfaces are Helping Non-Profits

Needless to say, the opportunities the Internet has created have been transformational for...

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NEWS
Don’t fear the chatbot – it’s here to help

80% of sales and marketing leaders are either already using chatbots as part of their customer...

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Videos

Edward Knight, MSP Director at Paessler, explains how the leading provider of IT and IoT monitoring solutions, has launched its first-ever dedicated Managed Service Provider (MSP) program, designed to help...
Peter Strahan, Member Director at Network Group, the peer-to-peer community group for IT resellers and managed service providers, provides an update on the organisation’s activities, covering the recent...
Tim Golden, CEO of Compliance Scorecard, explains that the company, a Compliance as a Service (CaaS) platform provider, has partnered with Pax8 to help managed service providers (MSPs) streamline policy...
Todd Grabowski, President of Data Centre Solutions at Johnson Controls, explains how the company has expanded the availability of its leading YORK range of YVAM air-cooled magnetic bearing chillers to Europe...

News

Bitdefender has introduced major enhancements to its Partner Advantage Network—Reselling Channel Partner Program and Managed Service Provider (MSP) Partner Program.
Connecting the Middle East and Europe via Iraq, the digital terrestrial corridor provides an east-to-west connection and an alternative route with high reliability.
Five9 has released its 2025 Business Leaders Customer Experience Report offering analysis of CX trends shaping how global business leaders create enduring customer experiences in the era of The New CX. Based...
GREYKITE’s Digital Ursus data centre conversion project completes successful early repositioning of logistics property in Warsaw into a leading data centre.