NEWS
Busy Santa Looks to Live Chat and Chatbots for Better Customer Service

With Black Friday arriving a month ahead of Christmas, and with retail industry analysts saying that UK consumers are expected to spend £2.5bn online, Santa Claus is looking closely at the trends and planning ahead to ensure that he can meet customer demand during the December festive season....

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NEWS
Four key considerations for enterprises starting their journey into machine learning

Machine learning is having a profound impact on many organisations. It is enabling functionality ranging from personal shopping recommendations to automated customer support through to financial fraud detection and compliance. Ninety per cent of CIOs using machine learning expect it to help them...

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NEWS
Overwhelmed by IoT?

Understanding its Limitless Possibilities and Implementing Technology to Support Legacy Systems. By Nick Offin, Head of Sales, Marketing and Operations, Toshiba Northern Europe.

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NEWS
The future of retail: personalised AI-driven customer ‘extra-periences’

The future of retail lies in customer-centric applications of smart technology, artificial intelligence (AI) and new, emerging technologies such as virtual and mixed reality, biometrics and omnichannel ecommerce experiences. By Anil Gandharve, VP and head of Retail, CPG and Manufacturing,...

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NEWS
From proof of concept to ROI: how business of all sizes can turn the promise of IoT into operational success

Research indicates IoT deployments are set to skyrocket over the next four years, growing 140% to...

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NEWS
Robotic Process Automation: The most common pitfalls of which to be aware

Imagine this. You come up with an exciting, new and innovative idea for your business and you’re...

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NEWS
Finding success in an automated world

The age of automation is upon us, with Artificial Intelligence (AI) transforming our personal and...

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NEWS
How to Ensure Your Chatbot Will Make and Not Break Your CX

With voice technology becoming more and more mainstream, an increasing number of businesses are...

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NEWS
AI - what's it all about?

By Matt Watts, Director of Technology and Strategy, NetApp.

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NEWS
Building security into legacy infrastructure

B y James Sinton, Head of Technology Services, IMS Evolve.

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IoT security – A barrier to deployment?

By Nick Sacke, Head of Product and IoT, Comms365.

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Videos

David Rimmer, Microgrid Business Leader UK&I at Schneider Electric, outlines the ways in which data centre microgrid deployments can contribute to energy cost savings, energy resilience and independence, and...
Adam Salley, Sr. Director, Solutions Specialists, Kaseya, examines the shift to cloud workloads and as well as the importance of commercial flexibility.
Michael Anderson, VP, Business Development at Abstract Security, discusses the launch of the company’s PAINT Partner Program (Partnerships, Alliances, and INTegrations), designed to empower resellers, MSPs,...
Dr. J Metz, SNIA Chair, explains how AI workloads are extraordinarily complex and constrained by issues related to latency, space, power and cooling, memory, and cost and how addressing these problems through...

News

Oxford Quantum Circuits and Digital Realty unveil a groundbreaking Quantum-AI Data Centre in New York, advancing transatlantic tech ties.
Wipro partners with CrowdStrike to launch Wipro CyberShieldSM MDR, a cutting-edge AI-driven security solution addressing enterprise security challenges.
ABB invests $110 million to enhance R&D and manufacturing in the US, fostering growth in data centres and power grids.
South Gloucestershire Council equips staff with AI and data skills to enhance public service efficiency.