NEWS
Hyper everything: how tech integration is changing customer communication

A raft of new technologies, many of which are easily integrated into existing channels, are changing the way organisations communicate with their customers. By Michael Wright, CEO, Striata

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Three Ways to Improve the Feedback Loop and Drive IT Success

IT departments need to keep their employees’ digital experience high, however gaining useful feedback about digital tools remains a big challenge. By Gavrilo Bozovic, Product Manager, Nexthink.

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NEWS
The Ethics of Synthetic Voice

Fishy Beginnings and Barber’s Appointments By Matthew Aylett, Chief Scientific Officer at Cereproc.

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NEWS
Systemic bias is not just a problem for future AI

Artificial intelligence, like any futuristic technology that’s passing from science fiction into the real world, is viewed with a mix of awe and hostility. There are those who see AI in near-messianic terms, that it will be used to tackle problems in medicine, agriculture and education and create...

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NEWS
Mastering the misconceptions of AI

This article will outline how to master the most common misconceptions surrounding AI and...

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NEWS
The Future of Factories Part One—The Intelligence Within

As a society we now expect products to be intelligent and conform to the norms that are being...

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NEWS
Solving the last mile challenges of operations noise reduction with AIOps

IT noise can be defined as any piece of information that a first responder has to deal with in...

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NEWS
What can businesses do to help reduce AI bias?

Artificial Intelligence (AI) is being lauded as the most critical trend across a number of...

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NEWS
Chatbots Lend a Helping Hand

Needless to say, the opportunities the Internet has created have been transformational for...

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NEWS
How virtual assistants will alter the way we work

The tech we use at home is slowly meeting with our workplace environments. The virtual assistant...

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NEWS
AIOps in the spotlight - Part 4

AIOps is an emerging technology which offers the promise of helping IT and data centre teams get to...

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NEWS
AIOps in the spotlight - Part 3

AIOps is an emerging technology which offers the promise of helping IT and data centre teams get to...

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Videos

Frank Koelmel, CRO at Logpoint, discusses the new partner program which sees the company amplifying its strategic focus on Managed Security Service Providers (MSSPs), opening opportunities for MSSPs to...
Steve Petryschuk, Director, Product & Market Strategy in Product Management, Auvik, discusses the findings of the company’s recent 2025 IT Report, entitled: “Why IT is long on challenges but short on...
Bill Andrews, ExaGrid President and CEO, addresses many of the misconceptions around the cost of different backup storage options, with many end users struggling to understand the long-term costs associated...
Jenny Briant, Academy Operations Director at the Ten10 Academy, shares valuable insights on empowering women in tech and promoting inclusive workplaces – including building a career in tech without a...

News

Nerdio Manager for MSP 6.0 delivers major innovations for automating, securing, and troubleshooting Microsoft 365 and AVD environments.
Vertiv™ SmartRun simplifies installation, reduces labour requirements, and enables rapid scalability for high-density computing environments.
Informatica has formed a strategic partnership with Carnegie Mellon University (CMU) School of Computer Science, one of the world's foremost institutions for computer science and artificial intelligence...
Shell Spain will power nLighten’s Madrid edge data centre with solar and wind energy, helping optimize its carbon-free energy performance.