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A common misconception around the customer journey is that it’s a process of A to B. In reality, requirements and circumstances often change at many points along the way – much like a car trip with unexpected traffic and road closures. This is why, as IT requirements get more complex, AI for IT...
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By Simone Warren, VP of Global Customer Strategy
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By Bart Schouw, Chief Evangelist in the Office of the CTO at Software AG.
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By Nick McMenemy, CEO & Founder Renewtrak.
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By Ben Lorica, Chief Data Scientist at O’Reilly Media.
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By Alex Wilkinson, chief operating officer of IoT and cloud managed service provider Solutionize...
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IT noise can be defined as any piece of information that a first responder has to deal with in...
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The interest in adding Artificial Intelligence (AI) and Machine Learning (ML) to business models is...
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By J.P Gownder, VP & Principal Analyst, Forrester.
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While the whole point of automation is to make your life easier, getting it off the ground can be a...
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