VIDEO

Conversational AI enhances customer and employee interactions

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Richard Stevenson, CEO of Red Box, discusses the results of the company’s recent ‘Being Human’ report, which provides some valuable insights into the Conversational AI market – how its use is already helping to improve customer and employee experiences, as well as contributing to fraud prevention. Richard also discusses the roadblocks that need to be overcome before the technology becomes pervasive.

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VIDEO

Observability offers a path to true IT optimisation

Stéphane Estevez, EMEA Director of Product Marketing, Observability & IT Markets at Splunk, discusses the findings of the company’s ‘State of Observability 2022’ report. He outlines the three different stages of the observability journey, the main reasons why organisations adopt observability solutions and the main benefits of doing so. He ends up with some key observability recommendations.

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VIDEO

Park Place Technologies expands its data centre expertise

Park Place Technologies has been on quite some journey, as the company has grown from its core Third Party Maintenance focus to today’s data centre network optimisation specialist organisation. Ian Shearer, Managing Director, APAC & EMEA, Park Place Technologies, discusses recent developments at the company, which include several acquisitions, technical solution and professional services innovations.

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VIDEO

Supply chain transparency hits the catwalk

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Neil Cornish, Ecosystem Development Manager at Tech Data UK, discusses the collaboration between the UK Fashion & Textile Association, IBM, the Future Fashion Factory and Tech Data UK, to develop a new technology platform designed to help drive both sustainability and profitability within the fashion supply chain.

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VIDEO

SDC Channel Summit promises valuable MSP insights

Conference Chair Ian Luckett outlines the content of the second virtual SDC Channel Summit event, taking place 10-11 May. A mixture of keynote presentations, roundtables and panel discussions promise to produce plenty of valuable insights for Channel companies dealing with the challenges and opportunities of digital transformation.

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VIDEO

Securing a seamless user experience

Emely Patra, RVP and Head of EMEA Customer Success Strategy and Architecture at MuleSoft, discusses the findings of the company’s recently published 2022 Connectivity Benchmark report, highlighting some of the obstacles to creating fully connected user experiences, and explaining how APIs and low code tools can help to address the major integration challenges which need to be overcome as part of a successful digital transformation strategy.

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The marketing VP for Cisco ISV Actility describes how Cisco and Actility's IoT SmartCity LoRaWAN solution is a good investment for the present and the future. Officials of the example city - Caldas da Rainha in Portugal - talk about the benefits to their city, providing them with immediate savings as well as "laying pipe" that will accommodate future solutions.
“Monitoring as a self-service”: This means giving all the answers, at the right time, for the right people or tools, to make the best decision for delivering perfect business outcomes.
Harish Krishnan, General Manager, Emerging Practices, Wipro Technologies, talks why Moogsoft and why AIOps.
You can find Artificial Intelligence (AI) everywhere around you. Do you know where to look? This episode of Capgemini Invent Talks discusses the opportunities and values AI has to offer.
Exploring AI - everything an executive needs to know in short bitesize videos. The series is delivered by Ergun Ekici, Vice President of Emerging Technologies at IPsoft.
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Docker on IoT devices

Docker is an open platform for developers and system administrators to build, ship and run distributed applications. With Docker, IT organizations shrink application delivery from months to minutes, frictionlessly move workloads between data centers and the cloud and can achieve up to 20X greater efficiency in their use of computing resources. Inspired by an active community and by transparent, open source innovation, Docker containers have been downloaded more than 700 million times and Docker is used by millions of developers across thousands of the world?s most innovative organizations, including eBay, Baidu, the BBC, Goldman Sachs, Groupon, ING, Yelp, and Spotify. Docker?s rapid adoption has catalyzed an active ecosystem, resulting in more than 180,000 ?Dockerized? applications, over 40 Docker-related startups and integration partnerships with AWS, Cloud Foundry, Google, IBM, Microsoft, OpenStack, Rackspace, Red Hat and VMware.

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